In most cases, the Corporation will obtain your consent to collect, use and disclose your personal information. Usually, if you retain our firm, it is assumed that the Corporation has your implied consent to the collection and use of your personal information, however, at times the Corporation may ask for your express consent, either verbally or in writing. Generally, the Corporation collects your personal information directly from you at the start of or during the course of your retainer with our firm. Sometimes the Corporation may obtain information about you from other sources such as a government registry or other professionals who serve you. 

The Corporation uses your personal information to provide legal advice and services to you, to issue invoices and to maintain a database of clients. In addition, if you provide personal information in the context of an application for a position with Hooper Family Law Professional Corporation, the Corporation will use your personal information to assess your candidacy. Lastly, the Corporation may use your contact information (name, e-mail and postal address) to communicate with you about recent developments in the law, keep you abreast of Hooper Family Law Professional Corporation news and invite you to firm events. 

You may withdraw your consent to the Corporation's collection, use and disclosure of your personal information at any time, subject to legal and/or contractual restrictions and upon reasonable notice. Your withdrawal of consent to our collection, use and disclosure of your personal information may impact the Corporation's ability to represent you and provide you with legal advice. 

You can ask the Corporation not to send you marketing communications by following the opt-out instructions in each communication or you may contact Chelsea Hooper at chelsea@hooperfamilylaw.com.

Generally, the Corporation does not disclose your personal information to third parties without your consent unless permitted or required by applicable laws or court orders. The following are some examples where the Corporation may disclose your personal information: such disclosure is necessary to collect fees or disbursements; the Corporation contracts with a third party to provide us with certain services such as archival file storage or insurance. (In such cases, the Corporation will use contractual or other means to ensure the third party service provider is bound by obligations regarding privacy which are consistent with this policy); or the Corporation engages expert witnesses or other law firms on your behalf.

It is important that the information that the Corporation has on file be accurate and up-to-date. If, during the course of the retainer, any of your information changes, please inform us so that the Corporation can make any necessary changes. The Corporation may also ask you from time to time whether your personal information is up-to-date. 

Hooper Family Law Professional Corporation uses various safeguards to ensure that your personal information is protected against loss, theft, misuse, unauthorized access, disclosure, copying or alteration.

You have a right to challenge the accuracy and completeness of your personal information and to have it amended, as appropriate. You also have a right to request access to your personal information and receive an accounting of how that information has been used and disclosed, subject to certain exceptions prescribed by law. For example, if the requested information would reveal personal information about another individual, your request for access may be limited or denied. If your request for access is denied, Hooper Family Law Professional Corporation will notify you in writing of the reason for the denial. 

To request access or to amend your personal information, please contact Chelsea Hooper. Hooper Family Law Professional Corporation will respond within thirty (30) days of receipt of your written request.

Hooper Family Law Professional Corporation will respond to inquiries about its policies and practices relating to its handling of your personal information. Inquiries should be directed to Chelsea Hooper using the contact information below. Hooper Family Law Professional Corporation will investigate all complaints and will respond within 30 days of receipt of a written inquiry. If the complaint is found to be justified, Hooper Family Law Professional Corporation will take appropriate measures to resolve it, including, if necessary, amending this Policy and its procedures.

Like most other commercial websites, the Corporation may monitor traffic patterns, site usage and related site information to optimize your visit to our website. The Corporation does not use cookies or any electronic means to collect personal information from you or your computer; however, our website server will automatically collect IP addresses. The Corporation may view the IP log from time to time, for example, to maintain the security of our website. The Corporation does not link the IP addresses to other personally identifiable information. 

If you have any questions or complaints about this Policy or the handling of your personal information, if you wish to withdraw your consent to our use of your personal information, or to request access to or update any information the Corporation has on file, please contact: 

CHELSEA HOOPER
chelsea@hooperfamilylaw.com

If any complaint or inquiry is not handled to your complete satisfaction, you may contact:

PRIVACY COMMISSIONER OF CANADA
112 Kent Street
Ottawa, Ontario K1A 1H3
Canada

Toll free: 1 (800) 282-1376